November 2021

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Have You Settled for Mediocrity?

As the year winds down, I want to start discussing high performance strategies that you might want to consider as you start to plan your strategy for next year. This is from my book where I discuss the 10 Distinctions.

Let me start with a question, what makes one person with relatively the same intellectual capacity, skillset and resources far exceed another?

Producers vs. Non-Producers

For 30 years now and have noticed several fundamental distinctions that separate the non-performers from the real producers. When I use the word distinction, I’m using it in the context of a demonstration of excellence that sets one individual apart from another.

I want to share, at least from my perspective, what I feel are driving mind sets and behaviors that when diligently practiced can set anyone free from the chains of mediocrity. Mediocrity comes from the Latin word medius, meaning middle and ocris, meaning a rugged mountain. Literally it means to settle halfway to the summit of a rugged mountain.

It’s a compromise of abilities and possibility; an arbitration between the drive to excel and the biological urge to settle for the most comfortable option. It’s choosing the easier, softer way.

I’ve seen this mediocrity raise its ugly head in my life as well as almost every businessperson I’ve had the privilege to work with. It’s not whether it will show up in your life, but more importantly how you will counter it does.

Don’t be a Frog

Unless vigilant, mediocrity will creep up on you, it’s akin to the boiling of a frog. What does this have to do with boiling a frog? There is a fascinating 19th century science experiment. As the story goes, researchers found that when they put a frog in a pot of boiling water, the frog instinctively jumped out immediately. On the other hand, when they put a frog in cold water and put the water to boil over time, the frog eventually boiled to death.

The hypothesis is that the change in temperature is so gradual, the frog doesn’t realize it’s boiling to death until it’s too late. While the results of the experiment are in question it’s a good metaphor for how mediocrity can slowly take over every area of your life.

These distinctions address the necessary alignment across six domains, which I believe promote the realization of the dream of owning a thriving business and awakened life. These domains are the foundation of what I strive to live and share with others, whether they are new to the industry or have been in payment processing for years. This is the foundation.

The Six Domains


The six domains are meant to be worked on and realized in order and apply across your individual life and business. To maximize each, we must align them appropriately. When I use the word alignment, I’m using it in the context of the proper positioning of the parts of your life.

The 10 distinctions; listed below are the core actions or tactics you can deploy to help you realize mastery across the six domains. Extraordinary performers do the following:

1. Live in Alignment with Their Values and Purpose.

2. Take Responsibility for Their Results.

3. Have Clearly Defined Outcomes.

4. Master the 90 Day Game.

5. Create a Life not Just Build a Business.

6. Install Powerful Habits.

7. Keep Score and Measure Results.

8. Surround Themselves with the Right People.

9. Have Processes, Procedures and Systems in Place.

10. Live Like Warriors.

These 10 distinctions are guidelines and not meant to be an end all and be all. Over the coming months I will address each one and why I feel they are so important to our collective success.

Stay tuned, I’ll be presenting a free workshop in December to help you gain clarity on where you want to go in 2022.


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